AI Phone Assistant for food distributors
A custom voice AI assistant for every food business in your portfolio, handling customer calls and orders via phone, 24/7.
How it works
Freshline's AI Phone Assistant supercharges customer service across all your food businesses.
Answers every call
Our AI answers 100% of calls instantly, eliminating wait times and ensuring customers never reach voicemail, even during peak hours.
Customized for each business
Each AI assistant is tailored to your specific business, product catalog, and customer base, creating a natural, on-brand experience.
Takes orders over the phone
Customers can place complete orders by phone, with our AI handling product selection, quantities, delivery preferences, and payment information.
Multi-language support
Our AI speaks multiple languages fluently, enabling you to serve diverse customer bases without additional staff or translation services.
Listen to our AI
Freshline's AI Phone Assistant delivers natural and personalized conversations. Always available, endlessly patient, and able to handle complex product inquiries.
Sample conversation: Order placement
Use Cases
Never miss a call again. Provide exceptional service with an always-on AI phone assistant, available 24/7.
Inbound call handling
Freshline AI answers all incoming calls instantly, qualifying customer needs and providing detailed product information without wait times.
Phone order processing
Customers can place complete orders by phone, with our AI handling the entire transaction from product selection to delivery scheduling.
After-hours support
Provide continuous service beyond business hours, ensuring customers receive assistance at any time without additional staffing costs.
Freshline's AI Impact
Real results from food distributors using our AI Phone Assistant
Call answer rate
Every call answered instantly, even during peak hours or after business hours.
Call handling costs
Reduction in operational costs for customer service compared to human-only teams.
Phone conversion
Increase in conversion rate from phone inquiry to completed order with AI assistance.
Integrations
Freshline works where you do.
Our AI Phone Assistant integrates with your ERP and management systems, making real-time updates while speaking with customers.
Data privacy, security & sovereignty.
100% HIPAA compliant
We follow best-in-class security practices and have compliance agreements with all our partners.
Two-way encryption
We use state-of-the art frameworks to store and encrypt your data.
Secure cloud hosting
We host your data with one of the world's most secure cloud providers.
AI ordering systems for food distributors.
A custom ordering platform for every food business in your portfolio delivering exceptional customer experiences 24/7.
Trusted by industry leaders
