AI Email Assistant for food distributors
A custom email AI assistant for every food business in your portfolio, responding to inquiries and managing orders through email, 24/7.
How it works
Freshline's AI Email Assistant supercharges customer communications across all your food businesses.
Responds to all inquiries
Our AI responds within minutes to all customer emails, automatically handling product questions, pricing inquiries, and availability checks.
Processes orders via email
Customers can place, modify, and track orders directly through email, with our AI parsing order details and updating your systems automatically.
Sends personalized product recommendations
Analyzes customer order history to provide tailored product recommendations, increasing average order value and customer satisfaction.
Seamless human handoff
When complex issues arise, our AI intelligently escalates to your team with full context, ensuring a smooth transition for customers.
Use Cases
First to reply, first to close. Accelerate customer communication with an always-on digital assistant, responding 24/7.
Inbound inquiry handling
Freshline AI responds within minutes to all incoming emails, qualifying customer needs and providing detailed information about products and services.
Lead nurture and follow-up
Our AI resurrects inactive customer relationships by sending personalized follow-up emails with relevant product information and special offers.
Order management
Customers can place orders via email with our AI processing the details, confirming availability, and updating inventory systems automatically.
Freshline's AI Impact
Real results from food distributors using our AI Email Assistant
Response time
Freshline AI responds to customer emails in less than 5 minutes, 24/7.
Email conversion
Increase in conversion rates from rapid, personalized responses.
Automation rate
Percentage of customer emails handled completely by AI without human intervention.
Integrations
Freshline works where you do.
Our AI Email Assistant integrates with your ERP and management systems, making real-time updates while processing customer messages.
Data privacy, security & sovereignty.
100% HIPAA compliant
We follow best-in-class security practices and have compliance agreements with all our partners.
Two-way encryption
We use state-of-the art frameworks to store and encrypt your data.
Secure cloud hosting
We host your data with one of the world's most secure cloud providers.
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Trusted by industry leaders
