Frequently Asked Questions
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Yes - Freshline's wholesale ordering portal enables convenient wholesale ordering from a phone, tablet, or laptop. Suppliers can automate cutoffs, minimums, schedules, while taking advantange of wholesale-specific features like custom price lists, market pricing, quick-reordering, and invoice signatures.
To see a detailed overview of Freshline's Wholesale B2B Ordering Portal, click here.
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Perishable food suppliers can run both wholesale and retail ordering on Freshline. Suppliers can manage a unique URL and user interface for each, while consolidating picking, packing, and operations under one backend.
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Unlike other e-commerce platforms that try to build a "one size fits all" for all industries and use cases, Freshline is specialized for the specific ways perishable goods are purchased, packed/processed, and shipped. This include perishables-specific features built to help farmers, retailers, and wholesalers succeed.
To see a full comparison of Freshline vs. other platforms, please visit our comparisons page.
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No. At Freshline, we don't think suppliers should be penalized for growing their sales. Thus, we don't take any commissions or service fees on top of your online sales.
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Yes! We have a bulk upload tool that allows you to migrate all of your products directly onto Freshline. Please get in touch with your success manager during onboarding to access the standardized template.
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Most suppliers are able to set up and launch their store in days, not weeks or months. We provide training, guidance, and a suite of walkthrough guides to help you launch successfully.
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Freshline is not a marketplace or marketing service - your products are not listed under Freshline nor are they featured next to other suppliers. All of your customers, orders, and data are owned by you - we're simply the technology platform that powers your e-commerce and operations experience.
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Payouts are automatically deposited into your account after a successful transaction. Freshline payments are processed through Stripe - and you will be able to monitor all orders and transaction on your Freshline dashboard.
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Absolutely. You can choose any available URL (i.e. supplierName.com, or shop.supplierName.com) to create a whitelabel experience. For suppliers without a valid domain name, we provide a free .freshlinemarket.com domain.
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Sign up for a free trial by clicking here. Need a hands-on walkthrough? Book a short demo with our team, and we'll organize a personalized walkthrough of the Freshline platform.