Easily sell and adjust variable weights to save you time.

Create custom overage deposits to account for differences between ordered and packed product weights. Easily bulk update orders with final weights without dealing with manual charges, refunds, or customer complaints.

Pre-authorize for weight variances

Set your own custom payment hold multiplier to serve as a deposit for variable product weights. Reserve the customers' credit card for guarantee payment up to the end of the service date.

Eliminate manual refunds, cutting heavy, or top-up charges - and ensure customers get exactly what they paid for.

Quickly adjust variable weights

Rapidly adjust ordered vs. actual item weights directly on your picklist. Freshline will auto-calculate the new totals, notify customers on final weights, and ensure the correct charge goes through at the end of the service date.

Sell Variable Weight Items Screenshot
Customize your selling increments

Price items by weight and sell in custom case size increments on your store.

Sell items in custom weight increments while continuing to price by set units for accurate cost estimates and seamless weight adjustments (i.e. price by 'lb', sell in increments of '2.5lb').

Adjust catch weight items on the fly

Easily input final weights for variable weight items up to the end of your delivery or pickup day. Automatically notify customers of final packed weights as you make changes.

Adjust Variable Weight Items Screenshot

How it works

Freshline supercharges front-office operations across all your food businesses.

Freshline triages incoming orders

1-click integration to your inventory management software.

Freshline is built for food distributors

Our team builds a custom ordering system for every business while scaling to all your locations fast.

Freshline centralizes the front-office

Monitor organization-wide analytics of order activity and scheduling efficiency.

Freshline logs and analyzes your orders

Uncover analytics like who orders what and why, review conversations and more.

Powerful capabilities

Freshline is every food distributor's dream.

Effortless Scheduling

Our proprietary scheduling engine is built to work with every business's unique preferences, making the ordering process seamless.

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Automates activities

Takes orders, manages inventory, sends confirmations and reminders to customers.

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Eliminates wait time

5 incoming orders? No problem, Freshline simultaneously handles 100+ requests.

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Performs deep tasks

Freshline can navigate internal systems to create/cancel orders, retrieve knowledge to answer specific questions and more.

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Communicates in multiple languages

Deliver a personalized experience to every customer with localized service.

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Deep integrations

Seamlessly connects with your inventory management, CRM, and other business systems.

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AI ordering systems for food distributors.

A custom ordering platform for every food business in your portfolio delivering exceptional customer experiences 24/7.

Trusted by industry leaders

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